“Continuous Qlik Support: Keeping Your Solution Always On!”
Qlik Support Services
Our dedicated Qlik Support Services are designed to guarantee uninterrupted availability of your Qlik solution. As Qlik continues to be adopted as both a strategic and business-critical application, companies strive to ensure product availability while effectively managing the costs of IT support services.
Ensuring Availability for Qlik Sense, QlikView and NPrinting
BI Technology serves as a comprehensive “one-stop shop” for all things Qlik. Our range of support services are prepared to maintain the availability of Qlik for your users. In addition, our team can help you realize and deliver your vision for reporting, agile analytics and BI. All this is done while meeting day-to-day operational requirements and supporting the overall integrity of the solution.
We offer a dedicated support service that provides a cost-effective approach, working closely with your technical support and analytics teams. This service is available for the duration of your investment in Qlik and continues after Qlik is retired. Our commitment is to ensure that your Qlik experience remains seamless and optimized throughout its lifecycle.
Included in BI Technology’s services offering is the extension of support beyond your internal teams. This involves:
- Resolving Qlik Operational Issues:Addressing and resolving any operational challenges encountered in your Qlik environment.
- Resolving Qlik Application Usage Issues:Providing solutions to issues related to the usage of Qlik applications.
- Assisting in Application of Software Fixes:Offering assistance in applying software fixes to enhance the performance and stability of your Qlik applications.
- Providing a Conduit to Qlik Second Level Support:Serving as a liaison between your organization and Qlik’s second-level support for more advanced problem resolution.
- Maximizing Up-time/Availability of Qlik Infrastructure:Working to optimize the up-time and availability of your Qlik infrastructure, whether it is hosted on Windows, Cloud, or Forts.
- Continued Support Beyond Qlik’s Support Cover:Offering ongoing support even after your formal support cover with Qlik has ended.
Support services are available on an ongoing basis through the Managed Services offering or on an ad-hoc basis as needed. Managed Services customers benefit from flexible delivery at preferential rates and all communication and delivery is managed by our dedicated Qlik support team.
Support Portal
You can open a record for your technical problems by registering to our Technical Support System at